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Privacy Policy

Last Updated: 06.21.2024

This Privacy Policy explains how Clean Affinity and its subsidiaries and affiliates (“Clean Affinity,” “we,” or “us”) collect, use, and disclose information about you.

Certain states, including California and Virginia, Connecticut, Colorado, Utah, and Iowa, require additional information regarding our privacy practices and your privacy rights. Depending on whether you are a resident of those states (“Consumer”), we provide you additional notices about our privacy practices and consumer rights relating to your personal information or personal data, as defined under those laws.

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of this policy and, in some cases, we may provide you with additional notice. We encourage you to review this Privacy Policy regularly to stay informed about our information practices and the choices available to you.

CONTENTS

COLLECTION OF INFORMATION

The information we collect from you varies depending on the way you interact with us and our website. When you engage or simply browse on our public website as a consumer to learn more about us (“Consumer”), the information we collect and use is different from the information we collect if you are a Clean Affinity business customer (“Business Customer”) and interact with us in a commercial capacity to purchase one of our services. Below, we describe the different ways we might collect information from you.

INFORMATION YOU PROVIDE TO US

We collect information you provide directly to us.

Consumer

If you are a Consumer, we collect certain personal information from you when you visit our websites, mobile applications, contact our customer service team, engage with us on social media, or otherwise interact with us. The types of personal information we may collect include your name, email address, postal address, phone number, and any other information you choose to provide.

Business Customer

If you are a Business Customer, we collect certain personal information from you and/or your authorized users in order to facilitate our business relationship with you and provide you our products and services (collectively, “Business Customer Information”). The Business Customer Information we may collect from you and/or your authorized users includes: name, business name, job title, email address associated with your business, postal and billing address, and phone number. As a business customer we may also collect financial account information, such as the credit card information you provide for billing purposes.

Employment application:

We collect personal information such as your name, address, e-mail, and phone number when you apply for employment with us through our website. In addition, we may collect information relating to your education and employment history when you submit that information as part of an employment application. Not all requested information is required, however, and we specifically indicate what information is required in order to submit your employment application.

COOKIES

Most web browsers are set to accept cookies by default. If you prefer, you can usually adjust your browser settings to remove or reject browser cookies. Please note that removing or rejecting cookies could affect the availability and functionality of our website.

INFORMATION WE COLLECT AUTOMATICALLY WHEN YOU INTERACT WITH US

Clean Affinity collects information about you in a number of ways. We collect information directly from you, such as when you contact us through our websites or when you subscribe to our digital newsletter. We collect information automatically from you through the use of Cookies and Similar Technologies when you visit our websites and engage with our emails. We may also collect publicly available information about you and information about you from other sources, such as people in our network. We may also make inferences about you, such as the topics, events, or promotions that may interest you. This information includes:

USE OF INFORMATION

We use your information to provide our Services, market our Services, and conduct business generally, described in this Privacy Statement. In general, we will use the personal information we collect from you only for the purposes described in this Statement, or for the purposes stated at the time we collect your personal information. We may also use your personal information for other purposes that are not incompatible with the purposes we have disclosed to you if and where this is permitted or required by applicable data protection laws. For example, we use personal information as follows:

Category of Personal Information

Use or Purpose

All personal information categories, as necessary
  • Provide you with Services or information that you request from us
  • Deliver Services or carry out transactions that you have requested
  • Protect our rights and property and prevent harm
  • Detect or prevent fraud or other unlawful activities
  • Comply with our legal obligations, resolve disputes, and enforce our agreements

Identifiers

Internet and electronic network activity and your interactions
  • Diagnose problems with our websites, analyze performance and usage patterns of our websites, and improve our websites and any services offered to you through our websites
  • Personalize our websites to your preferences or interests, making them more compatible with your technology, or otherwise making them easier to use
  • Maintain the security of and otherwise protecting our websites and digital properties

Identifiers

Demographics communications

Your preferences, interests, and affiliations

Audio, visual, and similar information
  • Respond to questions or inquiries that you make, including customer service requests
  • Market and advertise Clean Affinity and our Services
  • Provide information about Clean Affinity products, Services, and developments that may interest you
  • Provide you a more consistent experience in interacting with Clean Affinity
  • Send you information about offers, events, commercial incentives, or promotions you may be interested in, as described in the Marketing Communications section below

Commercial information

Financial account information
  • Facilitate billing and process any payments you make to Clean Affinity

Location-related information based on IP address or physical address information
  • Service providers such as advertising networks, internet service providers, data analytics providers, government entities, operating systems and platforms, social networks.

Identifiers

Professional or employment related information

Education information
  • Consider you for job or other opportunity

Inferences, including information derived from other personal information about you
  • Service providers such as advertising networks, internet service providers, data analytics providers, government entities, operating systems and platforms, social networks.

Depending on our interactions, we may process certain personal information that qualifies as “sensitive” under applicable privacy laws. We only collect such sensitive information as necessary to conduct business or for other legitimate purposes. For example, we only collect financial account information to facilitate payments for our Services, and we only collect sensitive demographic information if you choose to share it.

We may process de-identified personal information for various purposes including to conduct research, develop products, and improve our business operations. Data in this state cannot be used to infer information about, or otherwise be linked to, a particular individual. In those instances, and unless allowed under applicable law, we will maintain such information in a de-identified state, and will not try to re-identify the individual. We are committed to protecting your privacy. Your contact information, including phone numbers, will not be shared with third parties for direct marketing purposes. However, we may use hashed data to create look-alike profiles on platforms like Google to find prospective clients. This process ensures your raw personal data is not shared or used directly for marketing

MARKETING COMMUNICATIONS

If you sign up for our mailing list or otherwise subscribe to receive communication from us or contact us in any way, we will contact you to provide information about Services that may be of interest to you, or to provide other information regarding our company and services, upcoming events and promotions, new products, and other general information about our products and/or services. We may also invite you to participate in, or inform you of the results of, customer satisfaction or market research surveys.

With each marketing communication, you will be given the opportunity to opt-out of receiving future marketing notices by using the unsubscribe mechanism provided through the marketing communication. If you request that we not contact you for marketing purposes, we reserve the right to retain your contact information and to contact you for non-marketing purposes relating to your use of the websites and any ongoing business interactions with us. We further retain the right to use your contact information to comply with our legal obligations, resolve disputes, and enforce our agreements.

ADVERTISING AND ANALYTICS

We allow others to provide analytics services and serve advertisements on our behalf across the web and in mobile apps. These entities may use cookies, web beacons, device identifiers, and other technologies to collect information about your use of our products and services and other websites and applications, including your IP address, web browser, mobile network information, pages viewed, time spent on pages or in mobile apps, links clicked, and conversion information. This information may be used by Clean Affinity and others to, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests in our products and services and other websites, and better understand your online activity. For more information about interest-based ads, or to opt out of having your web browsing information used for behavioral advertising purposes, please visit www.aboutads.info/choices.

VOICE CALLS, TEXTS AND SMS MESSAGES

You may have the opportunity to receive occasional voice, text and SMS messages from Clean Affinity to receive updates on our products and services, or about products and services that we think may be of interest to you. Message frequency will vary. By providing your phone number and opting in to receive text messages, you expressly consent to receive these communications, including automated text messages to the phone number that you provide. Consent to receiving text messages is not required in order to receive products or services from Clean Affinity. Message and data rates may apply, and your carrier’s rates will apply. You can opt out of receiving future text messages or receive help by following the directions in the text message you receive. Reply ‘STOP’ to opt-out of further messaging. Reply ‘HELP’ for more information. As we are located in the United States, international rates may apply depending on your location. We may disclose your mobile phone number to service providers with whom we contract in order to send you automated text messages. Opting out of calls, texts and SMS messages does not mean Clean Affinity will not contact you about your account or your service. For example, current customers will continue to receive emergency notifications from Clean Affinity as required by law, and you cannot opt out of these communications.

COMMUNICATIONS PREFERENCES

You may opt out of receiving commercial email, SMS messages and any other promotional communications (e.g., by postal mail) from us by following the instructions in those communications or by sending your request to us by email to [email protected].

DISCLOSURE OF YOUR INFORMATION TO OTHERS

Clean Affinity may disclose your personal information with your consent or as necessary to complete any transaction or service you have requested or authorized. For example, if you provide us with payment information, we may share that information with a bank to complete that transaction. We may also share your information in the limited circumstances described below.

Third-Party Service Providers

We provide all categories of personal information to third-party service providers that provide us with data processing services. We only make such disclosures to the extent they are necessary and appropriate, in our discretion, to perform certain services on our behalf (e.g., improving security, services and features, directing mailings, fulfilling orders, conducting website analytics, or other data processing as described in this Privacy Statement or described to you when we collect your information). These third parties are required to keep the information confidential and are not authorized to process your personal information for any other purpose other than as instructed by us.

Merger, Acquisition, or Sale

We may share and transfer all categories of personal information with and to a third party (whether affiliated or not), in the event of a sale or transfer of assets, or other disposition of all or any portion of our business, whether as a going concern or as part of a bankruptcy, liquidation, or similar proceedings in which information of users is among the assets transferred. Note that personal information may be shared in connection with evaluating any such transaction before it happens, and as part of the transferred assets.

To Meet our Legal Obligations

Notwithstanding anything to the contrary in this Privacy Statement, we may also use and/or disclose all categories of your personal information to any competent law enforcement body, regulatory or government agency, court, or other third party if (i) we believe we are legally obligated to do so, (ii) we believe disclosure is necessary to protect, establish, or exercise our legal rights or defend against legal claims, or (iii) we believe disclosure is necessary to protect our customers, third parties, or our employees, property, or business.

Disclosures under this section may include, but are not limited to: complying with our obligations to retain certain business records for minimum retention periods; establishing, exercising, or defending legal claims; complying with laws, regulations, court orders, or other legal process; detecting, preventing, and responding to fraud, intellectual property infringement, violation of our contracts or agreements, violations of law, or other misuse of Clean Affinity internet sites, products or services; and protecting Clean Affinity’s rights or property, or yours or others’ health, safety, welfare, rights, or property.

CHILDREN’S PRIVACY

Our websites are not directed at nor intended for use by children under the age of 18, and we do not knowingly collect any personal information directly from children under the age of 18. If you are under the age of 18, you should not use our websites and you should not send us personal information about yourself. If you are a parent or guardian of a child and become aware that your child has provided personal data to us, contact [email protected]. If we learn that we have collected the personal data of a child in violation of applicable law, we will take reasonable steps to delete the personal data.

TRANSFER AND STORAGE OF INFORMATION

We are headquartered in the United States, and our websites and Services are hosted in the United States. This means that if you use our websites or Services, and if we collect your personal information through the means described in this Statement, your personal information will be processed by us in the United States. We take steps to process the data that we collect in accordance with this Statement’s provisions and the requirements of applicable law, including those related to the cross-border data transfers.

SECURING COLLECTED INFORMATION

Clean Affinity uses commercially-reasonable physical, electronic, and administrative security measures to assist in protecting against the loss, misuse, and unauthorized alteration of personal information that is under our control.

Unfortunately, no data storage system, or system of transmitting data over the Internet or wireless network, can be guaranteed to be 100% secure, and no security system can prevent all security breaches. As a result, we do not and cannot guarantee the security of our servers, the means by which personal information is transmitted between your computer or device and our servers, or any personal information provided to us or to any third party to or in connection with the websites or otherwise.

RETENTION & STORAGE

We may retain all personal information in our databases for as long as necessary to meet the relevant purposes for which we have collected it, including for the purposes of performing our duties in our role as a service provider for our customers, as well as satisfying any applicable legal, accounting, or regulatory requirements. To determine the appropriate length of time for holding your personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purpose for which we process your information and whether we can achieve those purposes through other means, along with any applicable legal requirements.

Further, even after you request that we remove your information from our databases, we may retain personal information for a limited time to comply with any applicable law, rule, regulation, or guideline, to prevent fraudulent activity, to protect ourselves against liability, and to allow us to enforce our contractual or other rights and to pursue available remedies and limit any damages we might sustain.

CALIFORNIA SALES AND SHARING OF PERSONAL INFORMATION

California law requires that we provide transparency about personal information we “sell” or “share.” “Sale” for the purposes of the CCPA, broadly means scenarios in which Clean Affinity has shared personal information with third parties in exchange for valuable consideration, while “sharing” means we have disclosed information to a third party for cross-context behavioral advertising. In addition, the CCPA has been interpreted to deem this “sharing” to also be a form of “sale.” Accordingly, in the preceding twelve (12) months, Clean Affinity has “sold” or “shared” your personal information to or with third parties for cross-context behavioral advertising, such as targeting of advertising to you based on your personal information obtained from your activity across businesses, websites, apps, and services other than our Services. See the Targeted Advertising and Analytics section above for more information about behavioral advertising. See Privacy Rights below to learn how to opt out of these activities.

In the preceding 12 months, we have “shared” the following categories of personal information with the following categories of third parties:

Category of Personal Information

Use or Purpose

Internet or electronic network activity information

Advertising networks, marketing partners, data brokers.

We do allow our advertising partners to collect certain device identifiers and electronic network activity via our website to show ads that are targeted to your interests. To opt out of having your personal information used for targeted advertising purposes, please see the Advertising and Analytics section above and the Privacy Rights section below.

INFORMATION RELEVANT TO OTHER STATES

Virginia’s, Connecticut’s, Colorado’s, Utah’s and Iowa’s privacy law requires that we notify you if we use your information for Targeted Advertising. Targeted Advertising means displaying advertisements to you where the advertisement is selected based on personal information obtained from your activities over time and across nonaffiliated websites or online applications to predict your preferences or interests. See Privacy Rights below to learn how to opt out of these activities.

PRIVACY RIGHTS

Subject to certain limitations and the applicable state law in the state where you reside, have the right to (1) request to know more about the categories and specific pieces of personal information we collect, use, and disclose, (2) request correction of your personal information; (3) request deletion of your personal information, (4) opt out of any sales or sharing of your personal information that may be occurring and/or targeted advertising, and (5) not be discriminated against for exercising these rights.

To the extent Clean Affinity “sells” your personal information (as the term “sell” is defined under the CCPA), you have the right to opt-out of that “sale” on a going-forward basis at any time.

If you’re a California resident, you have a right to opt-out from the “sale” or “sharing” of your personal information with third parties who are not our service providers (as those terms are defined under the California Consumer Privacy Act and the California Privacy Rights Act, or “CCPA” for short in this Policy). To exercise this right, you can submit a request to opt-out by emailing us at [email protected] with the subject line “California Resident - Do Not Sell or Share” or submitting a Privacy Request Form. You have the right to opt-out sales, sharing, and/or targeted advertising at any. We will verify your request by asking you to provide information related to your recent interactions with us. We will not discriminate against you if you exercise your rights under the CCPA. If we receive your request from an authorized agent, we may ask for evidence that you have provided such agent with a power of attorney or that the agent otherwise has valid written authority to submit requests to exercise rights on your behalf. If you are an authorized agent seeking to make a request, please contact us through the Privacy Request Form.

OPT-OUT PREFERENCE SIGNALS

Some browsers allow you to enable privacy-controls in the browser’s settings to automatically signal your opt-out preference to the websites you visit (e.g., Global Privacy Control). We honor Global Privacy Control signals as a valid request to opt-out of the sharing of information linked to your browser. Please be aware, however, that opt-out preference tools are limited to the browser or device you are using. Also, to maintain your privacy preferences, your browser may save some information in its cookies and cache, and if you clear cookies, you may remove your opt-out preferences so that you may have to opt-out again.

CONTACT US

If you have any comments or questions about this Privacy Statement or the use of your personal or automatically collected Information, please write to us at [email protected]

Or by mail at:

Clean Affinity
PO Box 53
Dayton, OR 97114

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